Returns & Exchanges

We want you to love your Kali Uchis Official Store merchandise; however, if you are not completely satisfied, you may return eligible items within 30 days of delivery. Please ensure all products are unworn, unwashed, and in their original packaging to qualify for a refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online return portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging and include the provided packing slip to ensure faster processing.

• 3.
  Ship It Back

  Affix the prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects your return, a refund will be issued to your original payment method within 7-10 business days.